By Noel Braymer, Editor, Western Rail Passenger Review — The biggest turn-off for most people using public transportation is the need to transfer between services to make connections to get to where they want to go. It has been estimated that half the potential ridership on a trip is lost each time people have to transfer. The problem is connections are often confusing, uncomfortable, time consuming or non-existent. Good, fast, simple and easy connections can make all the difference when traveling. Connections make it possible to greatly expand ridership and revenues at low additional cost. This is why airlines depend so much on hub airports. Connections allow longer trips which mean greater revenues when charging by the mile.

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